L2 Virtualization Engineer

L2 Virtualization Engineer | 461209

Location: 100% Remote

Position Type: 6M C2H

Hourly / Salary: to $130K

On Call Support: 1-week per month (in tandem with onshore / offshore support teams, making after hours infrequent)

Vaco Technology is currently seeking an L2 Virtualization Engineer for a 6M C2H opportunity that is 100% remote. The L2 Virtualization Engineer will provide operational oversight and hands‑on support for virtualization and compute initiatives across managed services environments. The L2 Virtualization Engineer will join an 18-person team and will deliver L2 support for a broad range of virtualization technologies (VMware/vSphere / VCF / NSX / VMware on AWS / Azure VMware / Hyper‑V / Nutanix AHV/HCI, etc.)

and associated hardware (Cisco UCS / Dell) / VxRail / Nutanix NX/NCI, etc.), ensuring alignment with infrastructure stability, best practices adherence, and client satisfaction objectives. The L2 Virtualization Engineer will act as a collaborative escalation point, balancing performance with reliability to support the mission of delivering stable and efficient managed services platforms that drive enterprise success.

• Providing L2 Incident / Problem / Change Management | Triaging Technical Events / Requests | Appropriate L3 / Vendor Escalation
• Participating in P1 Customer Calls with Occasional Direct End‑Client Interfacing | Acting as Intermediary for Limited‑Scope Cloud Integrations | Opening / Managing Vendor Tickets for CMS / AWS / AVS Issues
• Performing Major Version Upgrades / Routing / Maintenance Across Customer Environments | Working on Pre‑Existing End‑Client Environments
• Collaborating Cross‑Team to Troubleshoot Complex Issues Involving NSX | Coordinating with Storage Teams Handling Provisioning / LUN Expansions
• Creating / Maintaining Detailed Documentation | Ensuring Environments are Health / Stable / Configured to Technical Best Practices
• Communicating Transparently with Customers / Internal Teams | Working with Vendors to Resolve Virtualization / Compute Issues

• L2 Virtualization Engineer (5+ years) – Supporting Enterprise Operations | VMware/vSphere / VCF (3+ years) / NSX / VMware on AWS / Azure VMware / Hyper‑V / Nutanix AHV/HCI, etc.
• Performance Monitoring / ITSM (5+ years) – Logic Monitor / Elastic / Service Now, etc.
• Virtualization (5+ years) – Hyper‑Converged Infrastructure Support | VMware/vSphere v8+ / VVF (required) / VCF v9 / vSAN / NSX‑T / Aria Suite / SDDC Manager / Workload Domains / Full Deployment/Lifecycle Management
• VCF (Virtual Cloud Foundation | 3+ years) – VCF Architecture (basic understanding | vSphere / vSAN / NSX‑T / Aria Suite) | SDDC Manager Interface / VCF Admin Tasks (intermediate) | Workload Domains / Converged Infrastructure Principals | VCF Deployment Processes / Lifecycle Management Procedures (knowledge) | Performing Routine VCF Maintenance Tasks
• Hardware – Managing Cisco
  
  UCS / Dell Server Platforms (Rack Mounted / Blade / Hyper‑Converged Systems) | Hands‑On Familiarity with Dell VxRail / Power Flex / Power Store Solutions (strongly preferred)
• Scripting / Automation (practical experience) – Power Shell / Power
  
  CLI for Real‑World Customer Environments | Enterprise Automation Frameworks (Terraform / Ansible | nice to have but not required) | Creating / Utilizing Scripts (strongly preferred)
• OS Support – Windows Server / Linux Administration (RHEL / Ubuntu / CentOS)

• Certifications:
  
  VCP / ITIL4
• Enterprise Automation Frameworks (Terraform / Ansible)
• Dell VxRail / Power Flex / Power Store Solutions
• Nutanix AHV (Acropolis Hypervisor)
• Creating / Utilizing Automation Scripts

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.