Senior Modern Workplace Engineer
Listed on 2025-12-28
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IT/Tech
Systems Engineer, IT Support
Senior Modern Workplace Engineer | 455000
Location: 100% Remote
Position Type: 6M C2H
Hourly / Salary: to $150K+
Job SummaryVaco Technology is currently seeking a Senior Modern Workplace Engineer for a 6M C2H opportunity that is 100% remote. The Senior Modern Workplace Engineer will act as the technical escalation point for complex issues spanning Microsoft Endpoint Manager (Intune), Azure AD / Entra , Windows Autopilot, MDE (Defender for Endpoint), Exchange Online, SharePoint Online, One Drive, Teams Governance, and Power Platform Administration.
The Senior Modern Workplace Engineer must possess deep technical expertise across the M365 ecosystem with hands-on engineering focused on design, implementation, troubleshooting, and Tier‑3 support of enterprise Modern Workplace environments for Fortune 1000 and upper‑mid‑market clients.
- Enterprise M365 Architecture / Deployment – Leading large‑scale M365 Modern Workplace implementations spanning 5,000–150,000+ users, with a focus on reliability, scalability, and secure cloud‑first adoption.
- Critical Incident Escalation – Acting as the highest technical escalation point for major production issues across Intune, Autopilot, Windows 365 Cloud PC, Entra , Conditional Access, Defender, and Teams.
- Advanced Troubleshooting Expertise – Resolving complex compliance, provisioning, app deployment, Bit Locker, and hybrid‑identity synchronization issues through deep platform analysis.
- Identity / Access Engineering – Designing and implementing enterprise‑grade Conditional Access strategies, Intune profiles, compliance policies, and update rings to standardize and secure global fleets.
- Autopilot / Cloud PC Modernization – Driving end‑to‑end Autopilot transformations and Windows 365 Cloud PC rollouts, replacing legacy Config Mgr‑driven provisioning with modern cloud approaches.
- Automation / Governance – Building Power Shell, PnP, and Graph API automations to streamline governance, lifecycle management, and configuration consistency across the tenant.
- Teams / Collaboration Optimization – Enhancing Teams environments through voice configuration, meetings performance tuning, governance, retention, and data protection controls.
- Defender / Purview Integration – Implementing and troubleshooting security capabilities across Defender for Endpoint, Defender for Office 365, and Microsoft Purview for enterprise‑grade protection.
- Security / Performance Reviews – Conducting technical assessments of Entra , SharePoint, and One Drive to identify gaps, strengthen posture, and improve operational performance.
- Documentation / Proactive Support – Producing runbooks, RCA reports, and health assessments that improve reliability and readiness across the Modern Workplace ecosystem.
- Mentorship / Knowledge Development – Coaching mid‑level engineers, contributing to internal documentation, and supporting tooling improvement efforts.
- 24/7 On‑Call Participation – Taking part in a structured on‑call rotation with premium compensation for critical after‑hours support needs.
Our client (MSP) has just won a flagship, enterprise‑wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white‑glove support, they are building a dedicated 6‑person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are high‑visibility roles that demand strong technical depth, exceptional customer‑facing communication, composure under pressure, and the ability to multitask across high‑volume tickets.
Job Requirements- Modern Workplace / Endpoint Management (8+ years) – Enterprise Microsoft Endpoint + Cloud Identity Management | Intune / Entra / Autopilot / M365 / Co‑Management
- Scripting / Automation – Advanced Power Shell + Microsoft Graph API Scripting | Daily Automation Across Endpoint / Identity / Compliance / Lifecycle Workflows
- Incident / Problem Management – Resolving Complex Modern Workplace Incidents in Large / Distributed Enterprises | Deep Troubleshooting Across Devices / Identity / Policies / App…
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