Lead Cloud AI Platforms Engineer

Lead Cloud AI Platforms Engineer

Join to apply for the Lead Cloud AI Platforms Engineer role at Hilton.

This role is based at one of our corporate offices in Memphis, TN;
McLean, VA; or Dallas, TX.

This is your chance to be a part of an in‑house Technology team that's creating consumer‑facing, cutting‑edge technologies revolutionizing the hospitality industry around the world! As a Lead Cloud AI Platforms Engineer, you will bring your technical skills to a hospitality company with an award‑winning culture. On the Global Cloud Platforms team reporting to the Director of Infrastructure Platform Engineering Cloud, you will support projects including efforts around infrastructure as code, platform automation and support, and resolving escalations from the business and operations teams focused on Hilton’s Hybrid Cloud (HHC) environment.

How

We Will Support You

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares:
  Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

How You Will Make An Impact

Your role is important and below are some of the fundamental job duties that make your work unique.

What Your Day-to-day Will Be Like

• Design and implement scalable AI/ML platforms using AWS services such as EC2, S3, EKS, RDS, and advanced networking.
• Support enterprise AI and data science initiatives by building robust, cost‑efficient, and secure cloud environments.
• Support AI/ML and data‑driven solutions by leveraging AWS’s advanced offerings, ensuring scalable, secure, and efficient cloud environments.
• Identify opportunities to automate infrastructure, improve observability, and solve complex cloud challenges.

How You Will Collaborate With Others

• Be the lead technical expert on a team of Cloud AI Platform Engineers.
• Support the Hilton Hybrid Cloud environment, including escalation support for operations and support teams, participate in on‑call rotations, and work alongside other engineering teams to ensure adherence to Hilton standards and processes.

What Deliverables You Will Take Ownership Of

• Develop and support AI/LLM applications, including prompt engineering, context optimization, safeguards, testing, observability, costing, and MLOps integration.

Why You’ll Be a Great Fit You Have These

Minimum Qualifications

• Five (5) years of professional work experience in Technology or a related field
• Two (2) years working on cloud‑based Data Science, Data Analytics, Data Engineering, Machine Learning, or Artificial Intelligence projects with Amazon Web Services
• Familiarity with infrastructure as code, configuration management tools, Python, and proficiency in shell scripting.
• This is a hybrid role and would require you to be near one of our three US office locations (McLean, Dallas, Memphis)
• Travel up to 10%

It Would Be Useful If You Have

• Bachelor’s Degree, or Associate’s Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• Seven (7) + years of professional work experience in Technology or related field
• Translate business requirements into precise technical specifications and unpack and communicate complex technical issues clearly.
• Experience with scrum, kanban or other project management methodologies
• Expertise with security concepts around cloud technologies, data security, and network management.

What It Is Like Working For Hilton

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world‑class brands. Dedicated to filling the earth with…