MS Dynamics AX​/SME

Microsoft Dynamics AX / D365 Subject Matter Expert (SME)

Contract/Contract to Hire/Direct Hire

Addison, TX (Hybrid)

Overview We are preparing for a company-wide ERP transformation with the implementation of Microsoft Dynamics 365
, scheduled to begin in Q1. We are seeking an experienced Microsoft Dynamics AX / Dynamics 365 Subject Matter Expert (SME) to serve as the organization's internal ERP expert and key liaison with our implementation partner.

This individual will play a critical role throughout the ERP migration, advocating for business needs, ensuring system decisions align with operational requirements, and helping drive a successful implementation. Following the project, this person will continue to support, optimize, and enhance the ERP environment as a long-term member of the team.

We are looking for someone committed to seeing the project through to completion while helping the business prepare for a successful go‑live and future growth.

• Lead workshops and discovery sessions with stakeholders across the organization to understand current business processes and future‑state requirements.
• Translate business needs into functional ERP requirements and collaborate with implementation partners on solution design.
• Conduct fit‑gap analyses to identify process improvements, configuration requirements, and areas requiring customization.

• Partner with implementation consultants to configure and optimize Dynamics 365 modules, including areas such as:

  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Fixed Assets
  • Inventory Management
  • Warehouse Management
  • Procurement and Supply Chain
• Ensure configurations align with business objectives and industry best practices.

• Serve as the primary internal advocate during the implementation, representing business priorities and ensuring vendor recommendations align with organizational goals.
• Evaluate solution options and provide recommendations that balance operational needs, system functionality, scalability, and long‑term sustainability.
• Drive process standardization and continuous improvement initiatives.

• Develop and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) strategies.
• Validate business processes, system functionality, integrations, reporting, and data accuracy.
• Manage issue resolution and support readiness activities prior to deployment.

• Partner with business and technical teams to map legacy data into Dynamics 365.
• Support data cleansing, validation, reconciliation, and migration activities.
• Ensure data integrity throughout testing and production cutover phases.

• Collaborate with IT and project teams to design and maintain security roles, permissions, and access controls.
• Ensure appropriate segregation of duties and adherence to internal governance and compliance requirements.

• Create and maintain end‑user training materials, procedures, and documentation.
• Facilitate user training sessions and support organizational change management efforts.
• Serve as a trusted resource for users before, during, and after implementation.

• Act as the primary business SME for Dynamics 365 following implementation.
• Partner with leadership and end users to identify enhancement opportunities, system optimizations, and future functionality improvements.
• Support ongoing ERP maintenance, upgrades, and business process improvements.

• 5+ years of experience with Microsoft Dynamics AX and/or Dynamics 365 Finance & Operations (F&O).
• Proven experience…