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Customer Service Operations Manager

Job in Addison, Dallas County, Texas, 75001, USA
Listing for: Oates Energy
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A third-party utility billing company is seeking a Manager of Customer Service to lead their call center operations. The ideal candidate has 3-5 years of customer service experience and at least 1-2 years in a supervisory role. Responsibilities include team management, monitoring service levels, and tracking performance metrics to enhance customer satisfaction. This full-time position offers a hybrid work environment and competitive pay based on experience.
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