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Senior Call Center Operations Manager

Job in Addison, Dallas County, Texas, 75001, USA
Listing for: MCI
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

MCI is looking for an Experienced Call Center Manager to oversee operations and ensure client satisfaction. The role involves managing high-volume environments, driving performance, and mentoring staff. Ideal candidates will have a degree in Business or Operations and significant experience in contact centers.

This position offers competitive compensation and a variety of benefits, including health coverage, paid time off, and career growth opportunities.

We invite applications for the Senior Call Center Operations Manager position located in Addison, TX, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Call Center Operations Manager role in the description above.

We appreciate your interest in this position.

Join MCI and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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