Manager, Marketing Solutions

Agency:

Credera

Job Function:

Consulting

Job Subfunction:

Marketing Consulting

Job Description:

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide.

Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally.

Credera is seeking a Manager to join our Marketing Solutions practice. You will lead delivery teams, own day-to-day client engagements, and ensure the quality and cohesion of solutions while balancing strategic guidance with hands‑on problem‑solving.

The ideal candidate brings an ownership mindset and expertise in program management, stakeholder alignment, and Mar Tech and marketing operations strategy. They can create structure in ambiguous environments, develop teams, strengthen client relationships, and contribute to practice growth.

Engagement Leadership and Client Ownership

• Own client engagement outcomes, including delivery quality, team performance, client satisfaction, scope, timelines, resources, budgets, and risk management.

• Lead client workshops, discovery sessions, and executive presentations.

• Build trusted relationships with client leaders and identify opportunities to deepen the partnership.

Solution Strategy and Design

• Define and oversee the engagement strategy, framework, and solution architecture.

• Design end-to-end marketing programs, Mar Tech strategies, operating models, and roadmaps aligned with business goals and the client’s marketing maturity.

• Ensure functional and technical work streams integrate into a cohesive solution.

Team Development

• Lead, coach, and develop Consultants and Senior Consultants by setting clear expectations, delegating effectively, and providing regular feedback.

• Partner with practice leadership on staffing and resourcing needs.

• Foster a high‑performing, inclusive team culture.

Practice and Business Development

• Shape proposals, statements of work, RFP responses, and client pursuits.

• Identify account expansion opportunities and help develop new offerings, particularly where marketing, customer data, and trust or privacy intersect.

• Strengthen the practice through reusable assets, methodologies, thought leadership, recruiting, and community initiatives.

Professional Background

• 6–10 years of consulting experience or 10+ years of progressive experience in product leadership, marketing technology, technology sales, or operations, with exposure to marketing, customer engagement, loyalty, or digital commerce.

• Demonstrated success leading client engagements from concept through execution with accountability for outcomes.

• Experience building and developing cross‑functional teams in entrepreneurial or high‑growth environments.

• Preferred:
  Experience in regulated or trust‑sensitive domains, such as security, identity, payments, data privacy, or compliance.

Functional Mar Tech Expertise

• Expertise designing customer‑facing strategies, programs, and operating processes across marketing, loyalty, commerce, or digital products.

• Ability to translate business strategy into operating model recommendations, capability roadmaps, and outcome‑based plans.

• Understanding of Mar Tech and customer data ecosystems, including…