WORKA Inside Sales agent

Join to apply for the WORKA Inside Sales agent role at International Workplace Group plc

International Workplace Group plc (IWG) is the world’s largest provider of flexible workplace solutions, founded in 1989 and headquartered in Luxembourg. We offer a wide range of products and services that enable individuals and companies to work wherever, whenever, and however they need. IWG is listed on the London Stock Exchange and is a part of the FTSE 250.

We operate in over 100 countries, 900 cities and 3,300 locations, and are expanding rapidly with more than two new centers opening every day, achieving over 20% year‑on‑year growth.

Worka has several openings for Inside Sales Representatives within our Global Sales Teams. The key purpose of this role is to handle incoming and outgoing calls, chats and emails to present our products, work spaces and services to new and existing customers and help them find the right solution for their business.

• Proactively reach out to all workspace enquiries Worka receives
• Qualify enquiries by understanding the company and its requirements
• Propose and book tours based on company needs and available operators in the Worka network
• Follow up with clients at pre‑and post‑viewing stages
• Guide customers to a decision‑making point and ensure a deal is closed with one of the operators
• Work closely with the Worka sales managers in the field
• Develop key commercial relationships with operators over the phone
• Stay connected with operators throughout the post‑deal cycle to successfully close deals
• Hit daily KPIs, including call and deal targets
• Plan time effectively to prioritize the development of target sales
• Handle volume work streams to balance busy periods

We’re seeking dynamic individuals who thrive in a fast‑paced, results‑driven environment. The ideal candidate will have:

• Education:
  
  High school diploma or equivalent (Bachelor’s degree in Business, Marketing or related fields is a plus)
• Experience:
  
  A minimum of 2 years in an inside sales, customer service or business development role
• Skills:
  • Native speaker:
    Fluent in the local language and English, with excellent written and verbal communication skills
  • Strong listening and problem‑solving abilities
  • Eagerness to learn and develop oneself
  • Confidence in using CRM systems (Microsoft Dynamics) and basic office software
  • Customer‑focused mindset and a goal‑oriented approach
  • Ability to multitask and prioritize in a fast‑paced environment
• Pay: $16.50 per hour, $45‑$55K average total compensation

• Entry level

• Full‑time

• Sales and Business Development