Customer Solutions Consultant; Central Region

The Women of the Vine & Spirits (WOTVS) Job Board features WOTVS Corporate Members only. The Job Board is accessible by all, WOTVS Members and the public. Women of the Vine & Spirits (WOTVS) is the leading mission-driven global membership organization comprised of women and men committed to empowering and advancing women in the beverage alcohol industry. By championing women in the workplace, WOTVS is dedicated to shaping the beverage alcohol industry where the talents and perspectives of all women are not only valued but serve as a driving force for success and growth.

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

We offer $22.00 per hour + sales performance plan providing the opportunity to earn incentives each month based on satisfied sales performance goals. Expected yearly earnings are $61,000.

Sell products directly to Business to Business (B2B) customers by cultivating and maintaining positive customer relationships. This includes initiating calls to customers, building rapport, recommending modifications to products and services, with the result being the promotion of customer retention, driving direct sales, and assurance of an overall superior customer service experience.

This position is 100% in office fulltime - No travel or account visits.

Two shifts available:

Monday-Thursday 8:30AM - 5:30

PMCST;
Friday 8:30AM - 3:30PM CST

Monday-Thursday 10:30AM - 7:30

PMCST;
Friday 10:30AM - 5:30PM CST

• Promote continued penetration of portfolio into accounts, focusing on relevant products that match customer needs
• Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations
• Achieve customer retention goals and follow-up with consumers as required to close sales and meet/exceed revenue goals
• Build and maintain effective relationships with new and existing Business to Business (B2B) customers
• Maintain consumer prospect lists/contact database to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history
• Acquire in-depth industry and company knowledge to articulate product features, benefits, pricing and make recommendations to include core and innovative products
• Attend and actively participate in daily team meetings or relevant…