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Complaints Specialist; Hybrid

Job in Addlestone, Surrey County, KT15, England, UK
Listing for: Civic Recruitment Limited
Full Time, Contract position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 33000 - 42000 GBP Yearly GBP 33000.00 42000.00 YEAR
Job Description & How to Apply Below

Civic Recruitment Limited is seeking an experienced complaints handler for a 5-month contract based in Addlestone. The role focuses on coordinating Housing Ombudsman complaint handling, investigations and ensuring timely resolutions with residents and partners.

The post requires knowledge of housing services, strong written communication and ability to work with sensitive information, while maintaining confidentiality and providing empathetic customer service.

We would love to welcome a new Housing Complaints Specialist (5-Month Contract) Hybrid to our group in Addlestone, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Housing Complaints Specialist (5-Month Contract) Hybrid role in the description above.

We appreciate your interest in this position.

Join Civic Recruitment Limited and contribute to our ongoing work.

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