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Head of Services
Job in
Addlestone, Surrey County, KT15, England, UK
Listed on 2026-10-16
Listing for:
The Eikon Charity
Full Time
position Listed on 2026-10-16
Job specializations:
-
Management
General Management, Project & Program Management, Operations Management, Healthcare Management
Job Description & How to Apply Below
As Head of Services, you will provide strategic and operational leadership for the charity's services for children, young people and families. You will ensure services are safe, high quality and impactful, with strong oversight of delivery, safeguarding, service development, quality assurance, data, impact and reporting.
As a member of the Senior Leadership Team, you will contribute to organisational strategy, lead and develop service teams, and build effective relationships with senior external stakeholders to influence, collaborate and secure the best outcomes for young people and families.
Specific Responsibilities Leadership and oversight of services to children, young people and families (CYPF)Inspire, lead and develop your team to deliver safe, high-quality services, while proactively managing complex safeguarding concerns and legal risks.
Ensure all team members are supported and motivated to delivery high-quality outcomes through a system of objective setting, regular one to one support and appraisals.
Lead and oversee all service delivery, including prevention and early help services for children, young people and families, ensuring services are safe, effective, accessible and aligned with organisational priorities.
Shape, develop and implement future service strategy, identifying opportunities for innovation, sustainability and growth while maintaining the quality and consistency of existing delivery. Work in tandem with the Income Generation Team in the co-development of significant statutory and voluntary income bids.
Provide senior safeguarding leadership, ensuring robust policies, systems and practice are in place to prevent, identify, manage and elevate safeguarding and organisational risks in line with legislation and best practice.
Oversee quality assurance, data, impact measurement and reporting, using insight to improve services and provide clear performance updates to SLT, Trustees, funders and other stakeholders.
Lead and manage senior external stakeholder relationships such as our Mindwork's and Surrey Wellbeing partners to influence decision-making, foster collaboration, address concerns and secure support for strategic priorities.
- Strategic Direction:
Drive the development and delivery of the organisation's vision, strategic priorities and long-term objectives. - Organisational Performance:
Monitor performance, make informed decisions, and ensure targets, budgets, and objectives are achieved. - People and Culture:
Foster a positive organisational culture, develop talent, and ensure employees are engaged, supported, and accountable. - Safeguarding, Risk and Governance:
Ensure the organisation operates ethically, complies with legal and regulatory requirements, and manages safeguarding and risks effectively.
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