Product Manager - Connected Care

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear and be heard. As a top 100 medical device company and market‑leader in implantable hearing devices, more people choose a Cochlear‑branded cochlear or acoustic implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

• Develop local business and brand plans for the Connected Care portfolio, aligned with country and EMEA priorities and informed by customer, partner and market insights
• Lead the introduction and lifecycle management of new products and services across the UK and Ireland, including pilots, controlled market releases and ongoing portfolio updates
• Develop go-to-market strategies covering pricing, positioning, messaging and launch plans in collaboration with local and EMEA teams
• Provide local market input into early-stage development and build evidence-based business cases for new service technologies and portfolio opportunities
• Act as the local subject matter expert for Connected Care solutions, providing product knowledge, training and current communication materials to internal and external stakeholders
• Generate market and competitor insight to strengthen digital product positioning, customer communications and objection handling
• Partner with Customer Experience, Implementation and Sales teams to improve clinic pathways, support sustainable adoption, customer visits and tender submissions
• Set and monitor performance measures that support adoption, clinic capacity and growth, while managing projects, budgets and stakeholders across a global matrix organisation
• Spend approximately 70% of your time supporting in-country activities and 30% supporting EMEA priorities.

• You combine strong commercial awareness with a clear understanding of customer needs and can assess investment opportunities to maximise outcomes
• You are a confident Product Manager who can translate strategy into practical plans and successful delivery
• You build strong relationships across functions and are comfortable influencing stakeholders in local, regional and global teams
• You can manage multiple projects, priorities and product groups while maintaining attention to quality, timelines and budget
• You communicate complex information clearly and are confident delivering presentations, training and product guidance
• You bring a creative, proactive and solutions-focused mindset, with the agility to respond to changing market needs

• Approximately 3-5 years of marketing experience, ideally within medical devices
• Proven Product Management experience within a global matrix organisation
• Experience developing processes and supporting change management
• Strong commercial, analytical, project management and stakeholder management skills
• Excellent written and verbal communication and presentation skills
• Strong Microsoft Office skills; experience with CRM platforms such as Salesforce and ERP systems is desirable
• Bachelor's degree or equivalent in Marketing, Life Sciences or a related field
• Fluent English

• Knowledge or experience of audiology, hearing implants or the wider hearing care environment
• Experience with in healthcare and an understanding of issues associated with hearing loss
• Experience with Software as a Service (SaaS), connected health, digital health products or managed services
• Experience supporting regulatory or reimbursement considerations relevant to a healthcare product portfolio

For 40 years, Cochlear has been creating reliable products that continue to keep people connected to the world and to each other. We help…