Custody and Removal Coordinator

Position: Custody and Removal Coordinator

Location: Adelanto, CA

Job : 1379-DHS ICE - OASIS Pool 1- 22-DP-682

# of Openings: 1

Custody and Removal Coordinator

Job Objective

The Custody and Removal Coordinator (CRC) assists ERO Field Office and detention facility staff in maintaining a safe detention environment. The CRC also provides services and support to individuals on issues that commonly affect the ICE detained population and ICE mission such as responsive support to victims, trauma, sexual abuse and assault, domestic violence, human trafficking, and medical and mental health care.

• Bachelor's degree in Social work, Psychology, or an equivalent degree.
• Master's degree or an equivalent advanced degree preferred but not required.
• Fluent in English and Spanish, written and oral.

• Fluent in English and Spanish, written and oral.
• At least two (2) years of related experience (e.g., experience providing services to victims, trauma‑informed programming, experience working with immigrants or foreign‑born individuals) and knowledge of program objectives, policies, procedures and requirements for conducting a case management program at a local level.
• Experience working in or with victims or individuals in a confinement or custodial setting.
• At least two (2) years of experience providing services to vulnerable populations.
• Experience with and an understanding of situations that contribute to family/individual stress, problems and crisis situations.

• Assist with needs, requests (on ICE Detainee Request Form or otherwise), and complaints from the detained noncitizen population regarding non‑officer or immigration case related issues.
• Assist ERO officers with addressing noncitizen requests related to parent/child communication and/or child welfare involvement.
• Facilitate on‑site support of disability accommodations, including coordinating follow‑up as requested by ERO, with detention facilities upon submission of a Disability Accommodation Notification to ERO Headquarters (HQ).
• Assist ERO and detention facility staff as a resource to facilitate compliance with applicable agency policies and detention standards, including discussions and direct communication with detained noncitizens on topics such as allegations of sexual abuse and assault, identification and monitoring of pregnant noncitizens, resources for noncitizens in segregated housing or special management units, and admission and release.
• Address ERO and detention facility staff questions or concerns about specific noncitizens, including available services.
• Provide noncitizen referrals to appropriate ERO and detention facility staff for care and follow‑up to prevent critical incidents and issues (e.g., medical, mental health, chaplain, etc.).
• Support noncitizens with specialized needs or requiring heightened attention and conduct noncitizen wellness checks and follow‑ups upon request by ERO Field Office and/or ERO HQ.
• Meet with newly detained noncitizens during or after intake to answer questions, address concerns, provide brief orientation to the detention facility and CRC services.
• Assist ERO Field Offices with specialized housing units and programs for vulnerable populations (e.g., dedicated housing for transgender noncitizens, behavioral/mental health units, family residential centers, reunification of relatives and children in federal custody, young adult case management services).
• Provide language interpretation for facility and ERO staff communicating with the detained noncitizen population.
• Provide general support, as needed, to help maintain safety and security of the detention facility.
• Assist ERO Field Office in removal planning for noncitizens with vulnerabilities by researching referrals, identifying resources in the noncitizen's home country, and developing individualized Departure Plans.
• Assist ERO Field Office in release planning for noncitizens with vulnerabilities by researching referrals, identifying needed resources in the U.S., and planning activities such as communicating with family members, securing medical/mental health care, and identifying housing options or placement in a…