Assistant Store Manager

Job Summary

Assists store manager in the operation of the retail outlets.

• Acts as store manager during the absence of the store manager.
• Responsible for opening and closing store, and ensuring security of premises.
• Supervises assigned store personnel.
• Maintains and promotes good customer relations.
• Responsible for handling the sales revenue (including night deposits).
• Ensures store is clean, organized, and aisles are not blocked.
• Arranges displays.
• Straightens shelves and hangs items as necessary.
• Enters storage areas to store merchandise and bring to display floor.
• Works one-on-one with trainees on interpersonal skills, production, work quality, and other skills chosen by the trainees to help them obtain and maintain community employment.

• Ensure documentation and compliance with CARF standards.
• Maintain applicable safety standards, rules, and regulations in areas of responsibility.
• Have S.M.A.R.T objectives to drive performance and improve Goodwill's value to the community.
• Work with integrity and provide exemplary customer services to internal and external stakeholders.
• Have key metrics that drive performance taking a leadership role in maximizing the social and financial return of the community resources invested in Goodwill.
• Utilize the resources of the organization in an efficient and effective manner.
• Commitment to innovation, continuous learning, and leading change in creating community value.
• Demonstrate a genuine interest in serving the needs of others and a positive attitude toward the community, co-workers, and individuals we serve. Represent the organization to the public with a courteous, helpful and business‑like attitude.
• Carries out additional duties as assigned by the store manager or Vice President of Donated Goods.
• Maintain safety standards within areas of responsibility.
• Promotes and demonstrates cooperation and teamwork.

• High school diploma or equivalent.
• One year experience in sales; retail supervisor experience preferred.

• Able to communicate and interact with the public.
• Able to stand for two hours at a time over a period spanning up to eight hours.
• Able to bend, stretch, and reach.
• Must be able to work evenings and weekends.

Able to lift 40 pounds and move large boxes, furniture, and other heavy items.