Parish Receptionist - Part TIme

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Affton, MO, US,

The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis.

The Parish receptionist serves as a welcoming face and voice of the parish. This position provides a warm, professional, and hospitable first point of contact for parishioners, visitors, clergy, staff, and members of the wider community. The receptionist assists with the daily administrative needs of the parish office while helping to foster an environment that reflects the welcoming and pastoral mission of the Catholic Church.

The ideal candidate will be friendly, dependable, organized, and able to interact graciously with people of all ages and backgrounds. A commitment to the Catholic faith and an understanding of the mission and life of a Catholic parish are strongly preferred.

This is a Part Time role working on Wednesday's and Thursday's only.

Reception and Hospitality

• Welcome parishioners, visitors, volunteers, vendors, and guests to the parish office in a warm and professional manner.
• Answer and direct incoming telephone calls and respond to routine inquiries.
• Monitor the parish office entrance and assist visitors with questions and directions.
• Receive and distribute mail, deliveries, and other correspondence.
• Provide information about parish Masses, sacraments, ministries, programs, events, and office procedures.
• Respond to parishioners with patience, courtesy, and discretion, particularly when they are seeking pastoral assistance.

Administrative Support

• Assist with general office duties, including filing, copying, scanning, data entry, and correspondence.
• Assist with scheduling parish facilities, meetings, appointments, and events as directed.
• Receive and process routine parish registrations, sacramental inquiries, and other forms as directed.
• Assist clergy and parish staff with administrative projects and other duties as needed.
• Assist with maintaining an organized and welcoming parish office.

Sacramental and Pastoral Support

• Direct pastoral or sacramental inquiries to the appropriate priest or staff member.
• Handle sensitive pastoral information with appropriate confidentiality and discretion.
• Recognize situations requiring pastoral attention and promptly refer them to the pastor, deacon, or appropriate staff member.

Parish Communications

• Assist with collecting announcements and information for the parish bulletin, website, email communications, and social media.
• Provide accurate information about parish activities and schedules.
• Assist with distributing parish communications and promotional materials.

Financial and Office Support

• Receive routine payments, donations, and other parish funds in accordance with parish procedures.
• Issue receipts and maintain appropriate records when required.
• Maintain office supplies and notify appropriate staff when supplies need to be ordered.
• Assist with other routine administrative and clerical responsibilities.

• High school diploma or equivalent required.
• Previous experience in an office, reception, customer service, parish, or similar environment preferred.
• Strong interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to maintain confidentiality and exercise good judgment.
• Ability to work independently while also functioning effectively as part of a parish staff.
• Proficiency with Microsoft Office and willingness to learn parish-specific software.
• Ability to manage multiple tasks and priorities in a busy parish office.
• Professional, courteous, and welcoming demeanor.
• Ability to communicate effectively with children, adults, elderly parishioners, clergy, volunteers, and community members.

Physical and Work Requirements

• Ability to sit and work at a computer for extended periods.
• Ability to answer telephones and interact with visitors throughout the workday.
• Ability to occasionally lift and move office materials and supplies.
• Regular attendance and punctuality are essential.

Catholic Identity

Because the receptionist represents the parish to parishioners and the wider community, the successful candidate should demonstrate respect for the Catholic faith, the teachings and practices of the Catholic…