Key Account Success & Onboarding Specialist
Listed on 2026-10-07
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Customer Service/HelpDesk
Account Manager, Customer Success Management, Client Relationship Management -
Sales
Account Manager, Customer Success Management, Client Relationship Management
Sun Gro Horticulture in Massachusetts is seeking a Key Account Customer Care Specialist to own and nurture profitable relationships with major customers. You will manage onboarding, EDI order processing and testing, SPS/key account portal management, dispute resolution, and deliver exceptional service while balancing customer and business needs.
Reporting to the Customer Care Manager, you will coordinate with internal teams, ensure accurate orders, and maintain detailed documentation.
We are currently recruiting a Key Account Success & Onboarding Specialist for our team in Agawam, MA, United States.
As a Key Account Success & Onboarding Specialist, you will play an important part at SUNGRO HORTICULTURE in Agawam, MA, United States.
We invite applications for the Key Account Success & Onboarding Specialist position located in Agawam, MA, United States.
The following opportunity is for a Key Account Success & Onboarding Specialist with SUNGRO HORTICULTURE.
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