Returning
Listed on 2026-01-21
-
Entertainment & Gaming
Customer Service Rep
Overview:
Welcome back Team Six!
The 2026 season is right around the corner, and that mean it’s time to start your rehire steps! The rehire process looks a little different this year, as the park moves to a new system for hiring, so please take a few minutes to read through the below information!
Once your application is complete, we will review with your department, and send you your online hiring information, pending your rehire status. This information will come as an email with a link to complete 4 steps. You will be able to sign up for an Onboarding Appointment from this email! Prior to your appointment, you will get an additional email to complete some of your personal and direct deposit information.
Hiring information will look different from the past few seasons, so make sure to read through the emails carefully!
- If you are 18+, you will get an email to complete a background authorization through First Advantage prior to receiving the hiring information (formally Sterling). This step will need to be completed first before you get your additional hiring information.
- Those 17 and younger will need to obtain a work permit. We will send out work permit applications once the rehire app has been filled out! Work Permits will be avlaiable at the park on Saturday 2/14 and Saturday 2/21 from 10-3pm!
We will begin processing for the 2026 season on Friday, February 13, 2026 with our Rehire Processing Night from 2-7pm! You can also join us for your Kick Off Hiring Event over the weekend from Saturday, February 14 through Monday, February 16 from 10-4pm!
HR Office Hours Following Hiring Event:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
10-6pm
10-6pm
10-6pm
10-6pm
10-6pm
9-5pm
9-5pm
*Please keep in mind that training cannot be started after 4pm during the week and 3pm on weekends.
Remember to bring your forms of your I-9 processing. Please take a look at the Acceptable Forms page provided by the US Government on what you can bring in with you! As an E-Verify employer, any list B documents do need to include a photo.
Responsibilities:- Providing guests with a safe and enjoyable experience at the park through friendly, clean, fast, safe service
- Enforcing and adhering to all park policies in order to maintain a safe environment
- Assisting guests with questions and concerns about various park attractions, food and beverage options, pass and ticket information, and more
- Working as a team to uphold park cleanliness standards around the park
- Helping out around the park in areas that need some extra hands
- Friendly and outgoing personality
- Ability to work in an environment as fast-paced as our coasters
- Sense of fun
- Must be 15 years or older (different positions will have different age requirements)
- Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
- Good communication skills;
Ability to read, speak, write, and understand the English language - Able to work a flexible schedule, including weekends, nights, and holidays
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).