Site Reliability Engineering

Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We’re privately held, profitable, and have been on a solid growth trajectory since day one. We care deeply about our clients, our partners, and our people. We prefer the word ‘partner’ over ‘vendor’, and our investment in professional relationships is a reflection of that philosophy.

We pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams.
Avenue Code has been believing in and promoting plurality actions for over 10 years, understanding that recognizing differences and fostering a safe environment, employment opportunities, representation, and support are the best ways to promote an increasingly equitable culture.

About the opportunity:
As a Site Reliability Engineer , you will collaborate with a business-critical team of engineers responsible for the B2B and B2C sites performance and availability of one of the top eCommerce companies in the United States. You will be a key contributor to the success of our Public Cloud Adoption initiative. This program will drive critical technology and tangible business value utilizing the latest cloud technologies.

We are looking for a highly motivated and experienced Site Reliability Engineering lead who wants to grow their career and work with cutting-edge tools and technologies. The Senior Site Reliability Engineer must have a proven track record of supporting B2B, B2C sites and their integrations, both on-premises and in the public cloud, with demonstrated expertise in related technologies. We are looking for an experienced full-stack engineer who wants to innovate, automate, and transform the enterprise.

Duties & Responsibilities
Engage and collaborate with cross-functional Product, Engineering, Security,Operations, Infrastructure teams and Vendors to improve MTTD and MTTR
Design, develop, and implement infrastructure & application monitoring to ensure optimal platform availability and performance
Research, analyze and recommend approaches for solving challenging operational issues
Develop and maintain robust knowledge documentation for the Site Reliability Engineering team and its partners
Proactively perform analysis and identify opportunities to innovate, automate,improve efficiency, and achieve cost savings

Qualifications
Basic Qualifications
Bachelor’s degree in Computer Science or related field with continuous and
progressive experience
Minimum of 5 years of related experience working with some of these technologies:
Application Performance Management and Monitoring tools such as N ew Relic, App Dynamics, Site Spect, and Datadog
Infrastructure monitoring tools like Zabbix, and Prometheus
Databases eg:
MongoDB, Oracle, Couchbase, Redis, MySQL
Frameworks such as Dust/Angular, Nodejs, Springboot
Log Analytics tools like Splunk, and ELK/Elastic
Digital experience tools like Fullstory
2 to 5 years of experience with Cloud Technologies, at least half of which should
be on the Microsoft Azure platform
Strong hands-on experience with infrastructure and services (systems, network,
cloud technology, provisioning, storage, etc)
Must have strong experience with programming in one or more scripting

languages (Python, Azure CLI, or Powershell)
Hands-on experience with tool sets related to automation, orchestration, and
managing infrastructure (Terraform, Puppet, Ansible, or Jenkins)

Experience with configuring, deploying, and administering infrastructure and
application monitoring tools that assist in troubleshooting performance and stability
issues in a cloud environment.

Preferred Qualifications
Awareness of AI/ML applications in observability and incident response Familiarity with LLMs and AI-driven automation tools. Understanding of AI-enhanced anomaly detection and predictive analytics

Experience:

3-5 years of experience:
Mid
+5 years of experience:
Senior

Avenue Code reinforces its commitment to privacy and to all the principles guaranteed by the most accurate global data protection laws, such as GDPR, LGPD, CCPA and CPRA. The Candidate data shared with Avenue Code will be kept confidential and will not be transmitted to disinterested third parties, nor will it be used for purposes other than the application for open positions.

As a Consultancy company, Avenue Code may share your information with its clients and other Companies from the Compass Uol Group to which Avenue Code’s consultants are allocated to perform its services.