Lead Marine & AALL

Position: Lead – Applications, Marine & AALL
Adani Group :
Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards.

With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Ports & SEZ :
Over the past few years, we have evolved from a traditional port operator to a leading integrated ports services provider. As the largest port organization for the past two decades, we offer a wide range of services including cargo handling, container terminal operations, logistics, port infrastructure development, and maintenance. Our expertise extends to multimodal transport solutions, customs clearance, port security, and environmental sustainability, positioning us as a key player in global trade and logistics.

Job Purpose:

The Application Lead is responsible for leading the full lifecycle of application design, development, implementation, and adoption, ensuring alignment with marine business goals. Role leads the Architecture Review Board (ARB) process to maintain scalable and secure designs. The role includes managing user onboarding, training, and change management for smooth rollouts. The role handles vendor engagement and procurement workflows like NFA, PR, and PO.

Customization governance across domestic and international entities ensures strategic consistency. The lead ensures compliance with global data privacy and security standards. The lead manages data migration to centralized platforms like Data Lake or Databricks. Incident and change management are handled globally to minimize disruptions. End-user support is provided across geographies, with continuous improvement driven by feedback. Collaboration with IT and business teams ensures localized solutions and integration of processes

Key Responsibilities of Role

Application Design, Development, Implementation & Adoption
Lead the end-to-end Journey from design of the application to implementation, from requirements gathering to go-live, ensuring alignment with business objectives.
Ensure new applications are designed with scalable, secure, and maintainable architecture.
Lead the end-to-end Architecture Review Board (ARB) process for all new applications, ensuring alignment with enterprise IT standards and marine business requirements.
Develop and execute user onboarding, training, and change management plans to maximize adoption and value realization.
Act as the primary point of contact for end users during new application rollouts, addressing concerns and facilitating smooth transitions.
Obtain commercial offers from developers and lead the NFA (Need for Approval), PR (Purchase Request), and PO (Purchase Order) process.
Customization Governance Across Marine Entities
Define and enforce customization boundaries across domestic and international marine entities, balancing local needs with the central macro view of the Marine business.
Ensure customizations are documented, approved, and do not compromise system integrity or strategic alignment.
Advanced Compliance & Security
Ensure applications comply with both domestic and international data privacy, security, and regulatory requirements (e.g., GDPR, local IT laws, ISO).
Engage with legal and compliance teams to address cross-border data transfer and residency issues.
Data Migration to Central IT Environment
Lead systematic migration of application data from domestic & international locations to centralized platforms such as Data Lake or Databricks, ensuring compliance with Adani Group’s IT architecture and data governance policies.
Global Incident & Change Management
Manage incident response and change management processes for applications used in multiple countries, ensuring minimal disruption to business operations.
Manage global rollouts, upgrades, and hotfixes, considering time zones, business calendars, and local regulations.
End User Support (EUS) for Existing Applications
Provide comprehensive end user support for all current applications, ensuring high user satisfaction and timely resolution of issues.
Engage with third party support teams to address user queries, incidents, and service requests across domestic and international business units.
Monitor user feedback and usage patterns to drive continuous improvement in application usability and performance.
Monitor and optimize application performance for users in different geographies, addressing latency, uptime, and support challenges unique to each region.
Vendors & Partners Engagement
Engage with domestic and international vendors and partners for application roll-out, enhancements, compliance and support.
Negotiate SLAs and manage escalations…