Business Analysts - SaaS Products

Responsibilities:
Collaborate with product managers, data analysts, research analysts, engineers, and stakeholders to gather and document detailed product requirements
Translate business and product goals into functional and non-functional requirements
Create user stories, workflows, acceptance criteria, and wireframes/mock-ups (with design team) where needed
Analyze customer journeys, identify gaps, and recommend process improvements
Support backlog grooming, sprint planning, and product testing activities
Perform data analysis to validate assumptions and inform product decisions
Coordinate with QA to ensure test cases align with business needs
Monitor product KPIs and user behavior post-release to generate actionable insights
Assist in stakeholder communications, status reporting, and product documentation
Ensuring the quality of the releases by testing, validating, and accepting the work done.
Have a proactive role in continually improving the process.

Desired

Skills & Experience:

3 –5 years of Business Analysis experience, ideally in SaaS, AEC tech, or Data Platforms
Proven track record managing data-intensive platforms or B2B collaboration tools
Strong analytical, communication, and stakeholder management skills
Technical comfort with APIs, data schemas, and integrations
Experience working in Agile environments with tools like Jira, Confluence, Figma
Excellent detailed written and verbal communication skills, possibly including some user interface documentation skills.
Ability to manage multiple tasks and priorities in a fast-paced environment
Excellent teamwork skills especially with a “can-do” attitude
Bachelor’s or Master’s degree in Engineering, Computer Science, or related field