Software Quality Assurance Team Lead

As a Lead QA Engineer at one of MNC Client, you will play a pivotal role in ensuring the quality and stability of our e-commerce platforms. You will work closely with the development and product teams to test and validate product features, identify bugs, and ensure that each release meets the highest standards of quality and functionality. You will be responsible for both manual and automated testing processes, ensuring robust testing strategies across our product suites.

Job Responsibilities
Leadership & Team Management:
Lead and mentor a team of QA engineers, providing guidance on best practices, testing strategies, and process improvements.
Oversee the allocation of QA resources to different projects, ensuring that testing efforts are adequately distributed and prioritized based on project needs and deadlines.
Serve as the main point of contact for all QA-related discussions with cross-functional teams, including product managers, developers, and other stakeholders.
Conduct performance reviews, identify skill gaps, and arrange for training sessions or mentorship to upskill team members.
Strategic QA Planning:
Develop and implement a comprehensive QA strategy that aligns with the company's overall development and product goals, ensuring a consistent approach to quality across the product suite.
Create a long-term automation roadmap, focusing on automating repetitive tasks and regression tests to improve efficiency and scalability.
Define quality KPIs and metrics to track the effectiveness of QA efforts, such as defect detection ratios, release quality, and test coverage.
Process Optimization:
Continuously improve the QA processes by identifying bottlenecks, recommending new tools, and implementing workflows that optimize testing efficiency and product quality.
Establish and enforce QA standards and procedures for different types of testing (manual, automation, performance, security).
Collaborate with the development and Dev Ops teams to ensure smooth CI/CD pipeline integration with automated testing processes.
Test Planning & Strategy:
Develop and implement comprehensive test plans, including functional, regression, integration, and end-to-end testing for both Magento-based features and custom modules.
Collaborate with product and development teams to understand requirements and create test cases that ensure complete coverage.