Implementation Specialist

Job Description – Lead Implementation Specialist

Company:
Cygnet.

One

Experience:

4+ Years

Work Location:

Ashram Road

Role Overview
We are looking for an experienced Project Manager to lead enterprise SaaS implementation projects involving complex multi-ERP integrations. The role requires strong client interaction, end-to-end project ownership, and close coordination with product and technical teams. Preferably CA/CMA-related degree preffered.

Key Responsibilities

• Manage enterprise SaaS implementations from project kickoff to go-live.

• Act as the primary point of contact for clients during onsite deployment.

• Own project scope, timelines, budgets, risks, and communication.

• Coordinate with internal teams to deliver successful implementations.

• Manage integrations with ERPs such as SAP, Oracle, Microsoft Dynamics, Yardi, Salesforce, POS Systems, Integration Layers, Data Platform, and other systems.

• Oversee API integrations, middleware, and data migration activities.

• Maintain project plans, status reports, dashboards, and risk logs.

• Ensure high client satisfaction and smooth solution adoption.

Required Experience & Skills

• 5–8 years of experience in SaaS or ERP implementation project management.

• Strong understanding of ERP integrations and third-party systems.

• Hands-on exposure to APIs, middleware, and data migration processes.

• Excellent communication and stakeholder management skills.

• PMP / PRINCE2 certification preferred.

Preferred Experience

• Tax Automation

• Compliance Automation

• E-Invoicing Implementations