Manager​/Sr. Manager - SFE & Commercial Excellence ( Emerging Markets

Position: Manager /Sr. Manager - SFE & Commercial Excellence ( Emerging Markets )
SFE:
Launch and standardize the in-house SFE platform across key markets in collaboration with India SFE & IT teams
Understand CRM & FFR structures across key markets and streamline FF operations across EM
Standardize & implement SFE metrics tracking across key EM countries (Customer coverage/ Class coverage/ Call Average/ Call frequency match/ PCPM/ Brand matrix/ Brand exposure/ Samples & input utilization/ etc)
Lead the Digital transformation, automation and process improvement initiatives across key markets
Develop a centralized SFE and Customer master database
Lead planning, controlling and monitoring of projects with CRM vendors across key markets
Build MIS and dashboards on FF operations and SFE metrics for management reviews in collaboration with Country teams.

Commercial Excellence:
Design structured field Incentive plans with a tailored market specific approach and monitor implementation for maximum sales impact
Compile and track the Secondary Sales progress across key markets and channels
Design standard Business review formats and follow-up on action points closure post reviews
Build centralized Dashboards on Pri & Sec sales trends/ GC/ EBITDA/ etc for management review
Track the progress and drive KPIs for key Go-to-Market initiatives and projects across EM

Core Competencies
Minimum of 7-10 years’ experience in SFE &/or Commercial excellence roles in Pharma industry
Experience rolling out SFE platforms, digital transformation and strong understanding of CRM systems
Advanced proficiency in market data analysis models and analytical tools like Power BI, MS Excel, Tableau, etc.
Business orientation, critical thinking, data visualization ability, working with multiple datasets
Ability to collaborate with cross-functional stakeholders & drive execution of agreed deliverables
Strong interpersonal communication and presentation skills