Transport Management

1. Role Purpose
To lead and govern  end-to-end transport and mobility operations  across the organization, ensuring  safe, reliable, cost-effective, and compliant movement of employees  through centralized transport systems, vendor management, and route optimization.

2. Key Responsibilitie
sA. Transport Operations & Fleet Managemen
tOversee  daily transport operation s across locations (employee movement, shuttle services, pool vehicles, etc.
)Ensure availability, uptime, and utilization of  fleet (owned & outsourced
)Monitor  driver deployment, trip tracking, and operational efficienc

y
B. Vendor & Contract Manageme
nt Manag e transport vendors, fleet operators, and service provide
rs Define and monito r SLAs (on-time performance, safety, service qualit
y)
Lea d commercial negotiations, contract renewals, and vendor performance revie

ws
C. Route Planning & Optimizat
ion Design and optimi ze routes, rosters, and capacity plann
ing Impleme nt route optimization tools and GPS-based tracking syst
ems Impro ve load factor, trip efficiency, and cost per employee/t

rip
D. Transport Management System (TMS) Govern
ance Drive implementation and governance  of Transport Management System (
TMS)
Ensure accur ate trip validation, billing control, and discrepancy resolution f
lowsL ead automation of dispatch, tracking, and reporting proce

sses
E. Cost Optimization & Budget Co
ntrol

Mon itor transport spend across BUs and loca
tionsD rive cost-saving initia tives thr
ough:

Route rationaliz
ation

Vendor consolid
ation

Fuel efficiency & utilization improve
ments

Track and re port cost per km / cost per employee me

trics
F. Safety & Compliance Gove
rnance

Ensure compliance
with:

Road safety regul
ations

Driver background verification & tr
aining

Vehicle fitness, permits, ins
urance

Implement and mo nitor EHS standards and incident management pro

tocols
G. Employee Experience & Service D
elivery Ensure safe, reliable, and timely transport s ervices for em
ployees

Manage and r esolve employee complaints and esca
lationsI mprove service quality and adherence to pickup/drop sc

hedules
H. Governance, MIS & Reporting (Critical for yo
ur role)
Develop cent ralized transport dashboards /  t
rackers:

Vehicle uti
lization

On-time per
formanceCost
analysis

Vendor per
formance Present monthly governance reviews to leadership/p
romote rs Drive BU-wise transport governance a

ssurance
3. Key Deliverabl
es / KPIsOn-time perfor
mance (%)Fleet utiliz
ation (%)Cost per km /
employee

Vendor SLA adhe
rence (%)Safety incidents / complia
nce score

Route optimization sa

vings (%)
4. Qualifications &
Experience Graduate / MBA
preferred
12–20+ years’ expe
rience in:

Transport / Fleet Management / Mobilit
y Services Employee transportation or large-scale
operations

Experience  managing multi-location transport operations &am

p; vendors
5.
Key Skills Transport & Fleet
Operations Vendor & Contract
Management Route Optimization &
;
Analytics Cost Control &
;
BudgetingTMS / GPS Track
ing Systems Safety & Compliance

Governance
6. Reporti
ng Structure Reporting to:
Head – Group Ad
ministration

Managing:
Transport leads / vendors / fl

eet partners

7. Role Type Corporate / Internal Transpo
rt Management Pan-India / Multi-location go

vernance role