Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. We provide help and inspire confidence in our clients, associates, and communities. We strive to maintain a high performing, connected culture where everyone belongs. The company is focused on long-term transformation through Block Next, emphasizing innovation, client experience, and sustainable growth.

We are seeking a seasonal Client Service Professional/Receptionist to focus on how to wow clients now and in the future, helping to build strong client relationships and support our teams.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all client needs are met during service, in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help build healthy habits
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Medical coverage, 401k retirement plan, and Employee Stock Purchase Plan (eligibility varies)
• Other benefits with eligibility requirements

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on experience, education, skill, performance, and location. The pay range is $11.00 - $27.00 per hour.