Customer Service Representative

Pay:Starting at $18/hr
Location: Aiea, Hawaii
Schedule: Full-Time

Express Employment Professionals is seeking Customer Service Representatives for a full-time opportunity with a well-established local service company in Aiea. This role is ideal for someone who enjoys helping customers, solving problems, managing administrative tasks, and supporting a fast-paced operation.

The Customer Service Representative will serve as a primary point of contact for customers while supporting daily office operations. The ideal candidate will be professional, detail-oriented, and comfortable handling a variety of customer service and administrative responsibilities.

• Answer incoming customer calls and provide exceptional service
• Maintain and update customer account information and databases
• Research customer accounts and resolve billing or service discrepancies
• Communicate with drivers and internal teams regarding routes and schedules
• Create customer orders and process related paperwork

• 1-2 years of recent customer service experience
• Strong verbal and written communication skills
• Proficiency with Microsoft Word and Excel
• Experience with ERP or customer management systems is a plus
• Ability to multitask and prioritize competing deadlines
• Strong attention to detail and organizational skills
• Positive attitude and strong team-player mentality

• Holiday Pay
• Medical Benefits
• Referral Bonuses
• Training and Development Opportunities
• Weekly Paychecks

Express Employment Professionals is one of the leading staffing companies in the United States and Canada. We help job seekers find full-time, temporary, and evaluation-to-hire positions while connecting businesses with qualified talent. There is never a fee for applicants, and eligible associates may enjoy benefits including medical coverage, holiday pay, referral bonuses, and more.