Resident Monitor

Casual Resident Monitor The Salvation Army – Red Shield Shelter

Location:

The Salvation Army Red Shield Shelter – Aiken, SC

Hours:

Regular

Schedule:

Friday, Saturday, and Sunday, 12:00 AM – 8:00 AM Additional

Shift: Every other Saturday, 7:00 PM – 7:30 AMHoliday Availability:
As a 24-hour emergency shelter, our facility operates year-round, including holidays. Employees may be required to work holidays based on operational needs.

About This Opportunity:
Casual Resident Monitor The Salvation Army Red Shield Shelter is seeking a dependable, compassionate, and responsible Casual Resident Monitor to help maintain a safe, secure, and supportive environment for individuals receiving emergency shelter services.

This position is responsible for monitoring resident activities during assigned shifts, enforcing shelter policies and procedures, responding appropriately to resident needs, and supporting the overall daily operations of the facility.

The ideal candidate demonstrates professionalism, sound judgment, strong communication skills, and a genuine commitment to serving individuals experiencing difficult life circumstances.

Key Responsibilities:

Monitor resident activities to promote a safe, secure, and orderly shelter environment.

Ensure residents comply with established shelter rules, policies, and procedures.

Maintain accurate, complete, and confidential daily records, incident reports, and shift logs.

Conduct routine inspections of resident areas and common spaces to ensure cleanliness, safety, and proper facility conditions.

Respond promptly and professionally to resident concerns, emergencies, and behavioral situations.

Communicate important information, incidents, and concerns to shelter management and incoming staff.

Assist in maintaining a clean, organized, and welcoming facility.

Demonstrate compassion, patience, respect, and professionalism when interacting with residents.

Serve as a positive example of grace, encouragement, and accountability while supporting the mission of The Salvation Army.

Perform other related duties as assigned to support shelter operations.

What We Are Looking for in You:

High school diploma or GED required.

One year of experience in security, residential monitoring, social services, or a related field preferred.

An equivalent combination of education, training, and relevant experience may be considered.

Ability to maintain professionalism and confidentiality when working with individuals from diverse backgrounds.

Strong interpersonal, communication, and problem-solving skills.

Ability to remain calm and exercise sound judgment during challenging or emergency situations.

Ability to work independently while following established policies and procedures.

Dependability, punctuality, and willingness to work overnight shifts, weekends, and holidays as scheduled.

A compassionate attitude and commitment to providing respectful, supportive services to individuals in need.

Physical Requirements and

Working Conditions:

Work is performed in an emergency residential shelter environment. Employees may experience varying temperatures, odors, noise, dust, and potential exposure to illness or challenging behavioral situations.

The position may require prolonged periods of standing, walking, and monitoring facility activities. Employees must be able to respond appropriately to emergencies, maintain awareness of their surroundings, and perform assigned responsibilities in accordance with established safety procedures.

Employee Benefits:

Some of the Benefits Are:

Employee Discount Benefits are subject to eligibility requirements, employment classification, and applicable Salvation Army policies.

Why Work for Us?

At The Salvation Army, employment is more than a job—it is an opportunity to make a meaningful…