Branch Administrator

Are you an experienced administrator who's on the lookout for a new role where you go home every day knowing you've made a difference?

We could have the opportunity for you! We're looking for a Branch Administrator to join our North Lanarkshire Branch in Airdrie on a permanent, part-time (27 hours per week) basis.

The role
This is a varied and rewarding role where no two days are quite the same. You'll be at the heart of our Branch, providing essential administrative support to colleagues and helping ensure our services run efficiently, effectively and in a truly person-centred way.

This is a fast-paced, customer-facing role coordinating a wide range of administrative tasks, including:

Providing administrative support to our services and Associate Director

Managing incoming and outgoing mail

Supporting banking and financial administration

Taking accurate minutes at meetings and following up on actions

Maintaining, organising, archiving and retrieving staff records

Supporting PVG applications and keeping SSSC records up to date

Helping new and existing colleagues get the equipment, systems and access they need to do their jobs effectively, including s, Teams channels and devices in person centred manner.

Coordinating and scheduling meetings

Maintaining driver records and spreadsheets and ensuring our Driver Policy is followed

Handling telephone enquiries and acting as a welcoming first point of contact

Supporting the organisation and promotion of fundraising events

What we’ll need you to bring:

A minimum of 1 years' experience of providing administrative support in a customer-facing role

Confidence in the use of Microsoft packages (including Outlook, Word and Excel)

Excellent written and verbal communication skills

The ability to prioritise your workload and work independently