Job Description & How to Apply Below
Open to Part-Time Applicants
City Centre Animal Hospital
Are you passionate about helping people and animals while thriving in a fast-paced environment? City Centre Animal Hospital is looking for a compassionate, organized, and motivated Weekend and Evening Veterinary Receptionist to join our growing team! We are currently hiring for a full-time position, but are also open to considering strong part‑time applicants with evening and weekend availability.
As one of the first faces clients see when they walk through our doors, our reception team plays a vital role in creating a welcoming, supportive, and efficient experience for both pets and their families.
Position Details
Full‑Time Preferred
Open to Part‑Time Applicants
Evening and weekend availability required
Flexible scheduling based on hospital needs
Fast‑paced urgent care/general practice environment
Responsibilities
Providing exceptional client service and support
Greeting clients and assisting with questions and concerns
Scheduling appointments and managing incoming phone calls
Processing payments and handling patient check‑ins/check‑outs
Managing emails and client communications
Maintaining accurate client and patient records within veterinary software systems
Monitoring cleanliness and organization of the reception/waiting areas
Assisting with hospital flow and supporting the medical team as needed
Escalating urgent or complex concerns appropriately
What We’re Looking For
Excellent communication and multitasking skills
Ability to remain calm and professional in a busy environment
Compassion for both animals and their owners
Strong teamwork and problem‑solving abilities
Previous reception, customer service, or veterinary experience is considered an asset
Comfortable working evenings, weekends, and occasional holidays
What We Offer
Supportive and collaborative team environment
Opportunity for growth within the veterinary field
Employee discounts on services and products
Eligibility for health benefits, RRSP matching, and wellness programs for qualifying full‑time employees
A workplace focused on teamwork, patient care, and continuous learning
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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