Rockland Wheels Service Advisor

Position: Join Rockland Wheels as a Service Advisor
Pursue your passion for powersports at Rockland Wheels in Rockland, ON, as an experienced Service Advisor. Your communication and organizational skills will play a vital role in customer satisfaction!

In this Service Advisor position, you'll serve as the main point of contact for service inquiries, managing everything from greeting customers to resolving their requests. This dynamic role requires coordination with technicians and dedication to providing comprehensive after-sales support to ensure a positive service experience.

Key Responsibilities:

• Greet clients and manage service inquiries effectively

• Develop precise work orders based on customer inputs

• Schedule and confirm service appointments

• Facilitate communication between technicians and customers

• Prepare estimates and discuss billed services thoroughly

Requirements:

• Experience as a Service Advisor or similar automotive role

• Holds a valid driver’s license

• Knowledgeable in mechanical aspects of small engines and ATVs

• Excellent organizational and communication skills

• Customer-focused with a friendly demeanor

Bring your expertise to Rockland Wheels and help us elevate customer service standards!
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