Customer Service Representative

Elevate your career with EECOL as a Customer Service Representative in Airdrie, AB. Engage with customers, resolve inquiries, and contribute to a supportive workplace culture.

This permanent, full-time role focuses on supporting the customer base with inquiries and complaints. You will liaise with various departments and ensure customer needs are met effectively. Enjoy weekday hours that promote a great work-life balance, along with comprehensive training.

Key Responsibilities:

• Assist customers with questions and concerns over multiple channels

• Process payments for cash account transactions carefully

• Research and resolve customer issues, acting as a liaison when needed

• Provide backup support to sales counter inquiries

Requirements:

• High School Diploma or equivalent

• 2-4 years of relevant experience preferred

• Excellent communication skills, both verbal and written

• Strong attention to detail under pressure

• Proficient with MS Word and Excel

Join EECOL to make a difference in customer service and build your career with a company that values development.
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