EECOL Customer Service

Position: EECOL Customer Service Role
Become a key part of EECOL as a Customer Service Representative, resolving inquiries via phone and email. Help enhance customer experiences with your skills.

In this full-time position, you will manage account inquiries, support payment processing, and provide solutions to both simple and complex problems.

Your role as a Customer Service Representative requires 2-4 years of relevant experience and excellent communication abilities. You will also provide back-up support to the sales counter and ensure a smooth operation.

Key Responsibilities:

• Handle customer inquiries, addressing concerns and complaints

• Process payments efficiently for customers

• Research and resolve issues with appropriate departments

• Serve as back-up support at the sales counter

Requirements:

• High School Diploma or Equivalent needed

• 2-4 years of relevant customer service experience

• Exceptional verbal and written communication skills

• Competence in MS Word, Excel and email

• Ability to maintain composure under pressure

Use your expertise in customer service to contribute to EECOL, fostering a positive customer experience.
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