Caseworker - Cencora Remote

Position: Caseworker Opportunity - Cencora Remote
Elevate your career with Cencora as a Remote Caseworker, managing cases and providing essential patient support through telephone interactions. Strong multitasking skills are a must.

Cencora invites applicants for a full-time Caseworker role, responsible for overseeing specific projects while adhering to established case-management protocols. You will engage with patients, healthcare professionals, and funding bodies, making your role crucial in facilitating healthcare access. Skills in communications and problem resolution are vital to succeed.

Key Responsibilities:

• Oversee assigned casework projects efficiently

• Provide informed telephone support for healthcare inquiries

• Monitor compliance and provide ongoing patient follow-up

• Accurately document all case activities in databases

• Assist in training colleagues and participate in ongoing education

Requirements:

• Two-year degree or equivalent work experience

• One year minimum in a customer service role

• Bilingualism (French/English) is an advantage

• Proficient understanding of the pharmaceutical landscape

• Strong organizational and analytical aptitude

Utilize your case management expertise and customer service skills to foster healthier communities at Cencora.
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