Capacity Install Technician, Install Team

AWS is looking for an Infrastructure Delivery Install Technician to join our growing team within infrastructure operations. Our Infrastructure team is responsible for day-to-day installation of servers and network equipment, structured cabling, project work and capacity management. This technician will be involved with installation and troubleshooting of structured cabling, management of infrastructure inventory levels, physical installation of network and server racks and/or devices, and management of data center services vendors.

This position requires the successful candidate to report to a site location.

• Install, test and troubleshoot fiber optic and copper cabling, including patch panels and patch cords
• Work with a partner to move enterprise equipment from loading docks
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Carry a pager or cell phone for communication, information, and emergencies
• Up to 20% travel within a geographical work area may be required; some travel outside this zone may also be requested
• Report current status via ticketing system, status reports, and email
• Maintain accurate records and document problems and processes
• Exhibit quality workmanship on all work and maintain site cleanliness
• Manage, check, and coordinate all materials to be delivered to the site daily
• Ensure that Data Center Installations comply with all installation practices
• Installation and maintenance of copper and fiber cable infrastructure

• Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
• High school diploma, or equivalent
• 1+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience

• Experience in data center
• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Red Hat), Microsoft hardware (installation), AWS, or other industry relevant certifications
• Experience troubleshooting networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, trace route, iperf, dig, cURL, or similar technologies)
• Knowledge of network cabling, optic types, and test equipment
• Experience managing medium to large-scale projects
• Experience in Linux OS and network troubleshooting, or experience in Linux/RHEL and debugging technical systems
• Experience with computer hardware troubleshooting and repair

This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.

• CAN, AB, Airdrie: 32.00 - 42.00 CAD per hour
• CAN, AB, Balzac: 32.00 - 42.00 CAD per hour
• CAN, AB, Calgary: 32.00 - 42.00 CAD per hour

Additional earnings may include shift differentials, overtime pay, and performance bonuses where applicable. Amazon offers basic life & AD&D insurance, paid time off, and other resources to improve health and well-being.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.