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Job Description & How to Apply Below
Join TELUS Digital as a Google Cloud Engineer and work remotely in Canada. Spearhead the architecture for cutting-edge AI solutions enhancing customer experiences across various platforms.
This role involves leading the development of Gemini Enterprise Customer Experience solutions, blending your technical cloud skills and business insight to innovate. Your involvement in building secure Google Cloud environments tailored for AI-powered customer interactions will significantly impact the company. Drive a culture of excellence and continuous improvement.
Key Responsibilities:
• Recommend integrations of generative AI and NLP capabilities
• Contribute to innovative Google CES solutions development
• Architect Google Cloud environments for GECX use
• Implement secure audio ingestion integrations
• Manage IAM configurations for secure GECX access
Requirements:
• Bachelor’s degree in a relevant field
• 5+ years in digital transformation focusing on AI/ML
• Preferred active Google Cloud Professional Certifications
• Expertise in Google Customer Engagement Services
• Solid understanding of CX metrics and operations
Lead transformative AI solutions and improve customer experiences as part of TELUS Digital's innovative team.
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