Network Infrastructure Technician, Global Network Deploy- YYC

Key Responsibilities

The position responsibilities include scaling support of several data center locations of AWS in Alberta and providing day‑to‑day assistance with capacity management. The Network Technician will work closely with both internal customers of AWS and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

• Monitoring the queue for new requests, changes or projects
• Plan and implement assigned project as per defined processes and standards
• Estimate project requirements in terms of time, cost and resources
• Follow change management guidelines during the execution of projects, work with vendors as needed, and monitor their work; collaborate with cross‑functional teams including network TPM and engineers; remain updated about new technologies, processes and designs; follow safety and security standards
• Troubleshoot network or physical component issues as needed during deployment
• Communicate with stakeholders and share regular updates, and work to remove project obstacles
• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
• Manage work and priorities through ticketing system and workflow
• Up to 30% travel may be required
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
• Complete customer requests via trouble ticketing system
• Participate in installation, migration, basic configuration and rollout of new or upgraded hardware
• Familiarity with common networking terms
• Substantial background in large‑scale datacenter network implementations and support of physical layer of network infrastructure
• TCP/IP networking knowledge
• Broad understanding of infrastructure technologies
• Knowledge of network cabling, optic types, and test equipment such as VFL, power meter, and OTDR
• Experience with cabling infrastructure best practices and methodologies

• 1+ years of data center experience
• 1+ years of computer networking experience
• High school or equivalent diploma
• Can lift and rack equipment up to 40 pounds
• Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies

• Experience with cabling infrastructure best practices and methodologies

CAN, AB, Airdrie – 32.00 – 42.00 CAD hourly

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Company – Amazon Data Services Canada, Inc.

Job : A