Data Center Cluster Manager; AWS

Overview

Amazon Web Services (AWS) is a fast‑paced technology company and a leader in data center operations. We are seeking a Data Center Engineering Operations Manager to lead an organization of Managers and Facility Managers who own and maintain data center infrastructure. The role requires a deep understanding of both data center IT infrastructure and facilities infrastructure, as well as the ability to ensure operational excellence across safety, security, availability, scaling and efficiency.

An active Reliability Status security clearance from the Government of Canada is required.

• Hire, manage, and develop the operations management team, including compute, engineering, logistics, and security operations managers.
• Attain organizational performance goals and objectives related to safety, security, availability, scaling, and efficiency.
• Plan and execute the Infrastructure Operations component of new AWS data center build‑outs, co‑location expansions, and related activities (server hardware installation, troubleshooting, repair, security system installation, and other operational tasks).
• Operate and maintain mechanical, electrical, and controls systems for Amazon data centers, including preventive and corrective maintenance and change management.
• Vendor‑manage co‑location data center service providers to meet or exceed contracted performance SLAs.
• Respond to and resolve safety, security, and availability incidents.
• Continuously improve operational processes, procedures, methods, and tools.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. The team includes software, hardware, and network engineers, supply‑chain specialists, security experts, and operations managers, all working together to deliver high standards of safety and security while providing scalable capacity at the lowest possible cost.

AWS values diverse experiences and encourages candidates who do not meet every preferred qualification to apply. We pride ourselves on an inclusive culture that welcomes bold ideas and empowers people to own projects from start to finish.

Base salary range:  –  CAD annually (CAN, AB, Airdrie). The total compensation package may include sign‑on payments, restricted stock units, health insurance (medical, dental, vision, prescription, basic life & AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to improve health and well‑being.

• Master’s degree in Engineering, Business Administration, or related fields.
• 5+ years experience with continuous improvement methodologies (Lean, Six Sigma).
• 5+ years in technical project management or as a team member on data center build‑outs and startups.
• 5+ years in IT infrastructure (compute/storage servers, networking, service delivery).
• 4+ years in hardware/security installation, troubleshooting, repair, and data centre mechanical/electrical/controls operations (preventive/corrective maintenance, change management).
• Experience managing vendors for co‑location SLAs, incident response/resolution, process improvements, hiring/developing high‑performing teams, and subject‑matter expertise in data centre systems.
• Excellent written and verbal communication skills with data‑driven examples of Amazon Leadership Principles.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.