Front Store Manager Carstairs

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

We are excited to open our brand new Shoppers Drug Mart location in Carstairs, AB in July 2026!

If you are interested in joining our new Carstairs location, please apply online.

The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The front store manager leads staff in providing excellent customer service, manages all processes and procedures utilizing financial resources, and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES:

• Maintain store standards to optimize customer experience, drive traffic, and positively impact profitability.
• Work with the management team to ensure store standards are in effect 100 % of the time, including the backroom.
• Manage labour scheduling and leverage workforce management to maximize productivity.
• Ensure staffing levels are adequate to effectively operate the business.

• Comply with Human Resources Standards.
• Hire and/or support hiring for all departments, excluding Pharmacy.
• Maintain wage administration within SLPH guidelines.
• Conduct probationary reviews for new hires and annual staff performance reviews.
• Manage staff performance through ongoing coaching, action planning, and follow‑up.
• Drive blue culture, engagement, and motivate staff through core values.

• Analyze financial reports, identify trends, and address discrepancies between planned and actual through the FSM Monitoring Report.
• Meet period, quarterly and annual targets.
• Set individual departmental goals to motivate employees and ensure goals are met.
• Develop and execute strategies to improve business efficiency.

• Planning, judgement, and decision‑making skills.
• Planning and preparation for inventory management.
• Use judgement and decision‑making skills to control expenses.
• Provide effective leadership and ongoing mentorship and ensure development of all staff.
• Efficient time‑management skills.
• Able to prioritize activities quickly in response to changing initiatives.
• Effective organization and planning skills.

• Previous retail management experience for a minimum of 5 years.
• Demonstrated ability to drive the business, lead by example, and support corporate programs.
• Works effectively with the management team.
• Superior interpersonal, coaching and communication skills.
• Strong business and financial acumen.
• Strong relationship builder with key internal and external agencies.

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WRTL

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WFSM

Each store has an associate‑owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community.

Associate owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.