Dispatcher, Transportation

Overview

Dispatch Job Description

12-month term contracted Maternity Leave

• Coordinate and schedule shipments to ensure timely delivery of goods.
• Communicate effectively with drivers, clients, and other stakeholders to provide updates and resolve issues.
• Plan and schedule for drivers to ensure proper staffing across all shifts and loads, ensuring alignment with volumes and service expectations.
• Utilize transportation management systems to track shipments and manage logistics operations.
• Perform data entry tasks accurately to maintain up-to-date records of shipments and inventory.
• Monitor freight movements and address any delays or discrepancies promptly.
• Collaborate with other dispatchers and management team.
• Maintain a high level of phone etiquette when interacting with clients and team members.
• Compile data on incidents and accidents, distribute and communicate with appropriate personnel.
• Assist in the shipping and receiving processes as needed.

• Previous dispatch or transportation coordination experience (preferably in trucking/logistics).
• Awareness of Highway Traffic Act including Hours of Service; knowledge of TDG, Weights and Measures (asset).
• Strong communication and problem-solving skills.
• Proficient in TMW and computer skills for data entry and shipment tracking.
• Solid communication skills with the ability to effectively convey information over the phone, including written (reports) emails.
• Detail-oriented with excellent organizational skills to manage multiple tasks simultaneously.
• Ability to work collaboratively in a fast-paced environment while maintaining professionalism.
• Knowledge of transportation management systems is preferred but not mandatory.
• Intermediate keyboarding skills using a PC and knowledge of Microsoft Outlook, Word and Excel.

Join our team as a Dispatcher and contribute to our mission of delivering exceptional service through effective logistics coordination.

Job Type: Fixed term contract

Contract length: 12 months

Pay: $30.50 per hour

Expected hours: 40 per week

Schedule: 8-hour shift, Afternoon shift