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Customer Experience Lead - Regional Ops & Insights
Job in
Airdrie, North Lanarkshire, ML6, Scotland, UK
Listed on 2026-06-02
Listing for:
International Beverage
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
International Beverage is looking for a Customer Experience Lead to manage customer support and specialist roles. This position focuses on providing a seamless service from order to delivery, and requires overseeing the customer relationship while collaborating with sales and demand planning teams.
The ideal candidate will have 2-3 years of customer-facing experience within FMCG, team management capabilities, and knowledge of HMRC regulations. The role offers a competitive salary, generous holidays, and various health perks.
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