Call Centre Performance Insights Analyst
Job in
Airdrie, North Lanarkshire, ML6, Scotland, UK
Listed on 2026-08-06
Listing for:
Huntress
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Huntress, recruiting on behalf of our client, is seeking a proactive and detail-driven Call Centre Performance Analyst to join their Customer Service Centre. This insight-led role focuses on turning data into action to help teams deliver genuinely great customer service.
The successful candidate will support resource planning and forecasting, monitor live demand, review interactions, and produce performance reports to drive improvements while coaching colleagues and supporting frontline
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×