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Frontline Customer Service Officer

Job in Airdrie, North Lanarkshire, KY10, Scotland, UK
Listing for: North Lanarkshire Council
Full Time position
Listed on 2026-08-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Bilingual, English Customer Service
Salary/Wage Range or Industry Benchmark: 28000 - 30000 GBP Yearly GBP 28000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Frontline Housing Customer Service Officer

North Lanarkshire Council in Scotland is seeking a Customer Service Officer to deliver frontline services to residents across Housing Offices in Airdrie and Coatbridge. You will handle enquiries, provide cash handling and clerical support, and work with a flexible approach in a busy environment.

We require proven experience in frontline customer service, strong communication skills, good IT literacy, and the ability to work with minimal supervision while ensuring accuracy and good numeracy.

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