AI Transformation Manager

Job Title:

AI Transformation Manager

Salary:
Upto £100,000

Location:

North of England/Scotland (Remote)

Contract:

Full Time, Permanent

Department:
Delivery

AboutICS.AI

ICS.AIistheUK'smarketleaderin

Artificial

Intelligencesolutionsforlocalgovernmentandthewiderpublicsector.

Asa Microsoft Solutions Partner ,wecombinecutting-edgeAItechnologywithdeepsectorexpertisetodeliverguaranteed,measurableoutcomesthroughourSMART:

PlatformcoveringAIContact

Centres,Staff Copilots,andSocial

CareAI.

Ourworkhasbeenrecognisedin

ParliamentforresponsibleAIinnovation,andweareranked#19inTechRound'sAI
452026.With £12

Minannualsavingsidentifiedatasinglecouncil,11M+real-worldAIinteractionsdelivered,and
20+publicsectorpartnersacrosstheUK,wedon'tjusttalkaboutAItransformation—weproveit.

The Role

Weareseekinganexperienced Transformation Managertojoinourgrowing Deliveryteamandleadhigh -profileAITransformation Programmesforpublicsectorclientsacross Scotlandandthe Northof England .

Operatingataseniorlevel,youwillprovideoverallleadershipacrossacoordinatedportfolioofprojects,with

Senior Project Managersresponsibleforday -to-day delivery.

Youwillownprogrammegovernance,manage exec utive-levelclientandthird-party relationships,andensureourAIplatformsaresuccessfullyimplemented,adopted,anddeliveringmeasurable,sustainable benefits.

Asaseniormemberofthe Deliveryleadershipteam,youwillalsoworkcloselywiththe

Director of

Deliverytocontributetodeliverystandards,programmemanagementcapability,andstrategicimprovementacrossICS.AI.

Key Responsibilities

• LeadmultipleconcurrentAItransformationprogrammes,accountableforoutcomesacrossthefulldeliverylifecycle
• Actasseniorpointofcontactforclients,managing executive-level relationships,Programme Boards,and escalations
• Ownprogrammegovernance,integrated planning,reporting,andassuranceframeworks
• Leadprogramme-levelchangemanagementandorganisationaladoptionstrategies
• Manageprogrammebudgets,commercialchangecontrol,andfinancialforecasting
• Ownbenefitsrealisationframeworks—defining,baselining,tracking,andevidencingoutcomes
• Oversee cross-project risk,issues,anddependencymanagement
• EnsureAIsolutionsaredeployedinlinewithpublicsectorexpectationsforgovernance,ethics,andresponsibleAIuse
• Support the Director of Deliveryincontinuousimprovementofprogrammemanagementstandardsacross ICS.AI

About You

Youwillbeanoutcome-focused,commerciallyawareprogrammeleaderwithastrongtrackrecordincomplexdigitalorAI-enabled transformation.

Youwillbeequallycomfortableinaboardroomwithcouncilexecutivesasyouareinadeliveryteamdiscussionaboutriskanddependencies.

Essential:

• Atleast7–10yearsinprojectandprogrammedeliveryroles
• Provenexperienceleadingcomplex,multi-projecttransformationprogrammes
• Experienceoperatinginpublicsectororlocalgovernmentenvironments
• PRINCE2
  
  Foundation qualified
• Demonstrableexperiencemanagingprogrammebudgets,risk,andseniorstakeholders
• AbilitytoconfidentlyengagewithAIconceptsandtranslatethemfornon-technical audiences

Desirable:

• PRINCE2
  
  Practitioner,MSP(Managing Successful Programmes ),orITILFoundation
• ExperiencewithAI,data platforms,automation,orintelligentdigitalservices
• FamiliaritywithGenerativeAIconceptsandtheirapplicationinpublicsectorcontexts
• Experiencegoverningemergingtechnologiesinregulatedorrisk-aware environments

What We Offer

• Salaryupto £100,000
• Remote working—flexibleblendofremoteandclient-site delivery
• AseniorroleattheforefrontofpublicsectorAIintheUK
• Healthandwellbeingsupport
• Learninganddevelopmentinvestment
• WorkwithgenuinesocialpurposeasyourprogrammesdirectlyimprovepublicservicesforcommunitiesacrosstheUK
• Acollaborative,high-performanceculturethatinvestsinitspeople
• Thebackingofanaward-winning,fast-growingcompanyrecognisedatthehighestlevels

ICS.AI is an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to building a diverse and inclusive team.