AP Business Inquiry Specialist

Select how often (in days) to receive an alert:

It’s more than a career; it’s a passion While we love our vehicles, we recognize that it’s the people behind them who truly make them exceptional. We cherish our open and speak-up culture, embrace our commitment to social responsibility, celebrate diversity, innovate boldly, take pride in what we do, and thrive together as a team.

At Volkswagen Group Canada, Inc. we value initiative, creativity, teamwork, and high performance within a dynamic and engaging environment. Our shared goal across all departments and brands is to uphold superior standards and provide a consistent, outstanding brand experience.

Why Join Us?

Competitive compensation and comprehensive benefits

Opportunities for growth and development

A flexible, collaborative work culture

The chance to work with innovative Volkswagen and Audi vehicles

Bring your passion and ideas to a team that’s shaping the future of mobility. Apply today and drive your career forward with Volkswagen Group Canada, Inc.

The VGCA Accounting Shared Services Centre provides essential back-office accounting functions for multiple VW Group Companies including Volkswagen, Audi, Bentley, Lamborghini, ADMT, CARIAD, Factory Production, and Electric Vehicle Infrastructure.

The AP Business Inquiry Specialist is responsible for timely responses addressing vendor related inquiries and business owner rejections, in accordance with corporate policies and procedures effectively and efficiently for Volkswagen Group Canada Accounting shared services.

In addition, this role is also responsible for ensuring monthly reconciliations and actions are taken for aged items

• Serve as the primary point of contact for vendor and employee accounts payable inquiries, ensuring timely and professional issue resolution.
• Support vendor management activities, including vendor inquiries, bank verifications, onboarding documentation, and payment portal support.
• Investigate and resolve invoice discrepancies, payment exceptions, and other accounts payable issues.
• Perform reconciliations and analyze purchase orders, invoices, goods receipts, and vendor accounts to identify and resolve discrepancies.
• Prepare and distribute accounts payable reports, including aging analyses, invoice reviews, accrual reporting, and rejection reporting.
• Monitor invoice processing timelines and follow up with stakeholders to support compliance with supplier payment terms.
• Drive process improvements, maintain documentation and procedures, and support accounts payable projects, system enhancements, and testing activities.

Formal Education

• Associate Degree or College Diploma (or equivalent working experience)

Experience

• 2+ years of Accounts Payable experience in a large corporate environment.
• Experience managing high volumes of inquiries, transactions, and competing priorities in a fast-paced environment.
• Strong organizational skills with the ability to prioritize, multitask, and manage a high volume of work.
• Exceptional customer service, communication, and interpersonal skills.
• Strong attention to detail and commitment to accuracy.
• Positive attitude with the ability to work effectively both independently and as part of a team.
• Continuous improvement mindset with a focus on process optimization and operational efficiency.

Specialized Skills, Knowledge, or Certifications

• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Knowledge of Accounts Payable processes, invoice management, reconciliations, and vendor support functions.

Work Flexibility

• This position is Hybrid, requiring a minimum of 3+ days in office.

Salary range is dependent on factors such as industry-based experience, skills, training, credentials,…