Technical Service Desk Analyst
Job Description & How to Apply Below
This full-time position encompasses a wide range of responsibilities from providing first-line technical support to managing incidents. Candidates with a Community College diploma in IT and 2-3 years of support experience stand out. You will also handle software deployments and assist in onboarding new staff through training.
Key Responsibilities:
• Respond to user queries and resolve technical issues
• Log and prioritize incidents accurately in the system
• Manage user accounts, software updates, and hardware configurations
• Track IT assets and assist in device imaging
• Engage in monthly on-call duties for after-hours support
Requirements:
• Diploma in Information Technology from a Community College
• Relevant experience of 2-3 years in IT support
• Valid G Class drivers license prerequisites
• Comprehensive knowledge of ITIL and networking principles
• Experience with Windows 11 and Microsoft 365 administration
Utilize your troubleshooting and customer service skills to strengthen the IT support team at the Town of Ajax.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×