Retail Customer Support at Michaels

Step into a rewarding role at Michaels in Ajax, ON, as a Retail Customer Support member. Your mission will be to assist customers during their shopping journey while ensuring a smooth, friendly checkout process.

In this role, you will be responsible for engaging shoppers, promoting our Rewards program, and executing cash handling procedures. Your efforts in merchandising and maintaining store standards will be essential to our brand's promise, creating a pleasant shopping environment.

Key Responsibilities:

• Provide solutions to help customers locate products

• Facilitate fast, friendly checkout services

• Engage customers about the benefits of our programs

• Participate in stocking, unloading, and store recovery

• Ensure compliance with safety and procedural standards

Requirements:

• Experience in retail or customer service is preferred

• Ability to perform physical tasks and stand for long periods

• Commitment to respectful customer interactions

• Strong adherence to company policies and procedures

• Positive attitude promoting team values and vision

Bring your customer service expertise to the Michaels team in Ajax!
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