Michaels Service Team Member Position

Join Michaels as a Service Team Member in Ajax, Ontario, where customer satisfaction takes center stage. Provide assistance to shoppers, manage the checkout, and maintain the store’s presentation daily.

As part of the Michaels team, your main focus will include directly engaging customers while ensuring a fast and efficient checkout experience.

Your role will also involve assisting with stock replenishment and educating customers about the Voice of Customer survey and other services. You'll work actively within the store to uphold brand integrity and operational standards.

Key Responsibilities:

• Aid customers in finding products and solutions

• Manage checkout processes efficiently

• Engage shoppers regarding the Rewards program benefits

• Assist in stocking, unloading, and orderly merchandise management

• Support store compliance with operational policies

Requirements:

• Background in retail or customer service is advantageous

• Willingness to stand and move throughout the store

• Physically capable of handling heavy items

• Available for flexible working hours

• Must be at least 16 years old

Leverage your customer service skills to enhance the shopping experience at Michaels.
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