Crisis Intervention Manager Whitby ON

Lead impactful victim support services with Victim Services of Durham Region as a full-time Crisis Intervention and Service Manager. Drive effective, trauma-informed care and enhance program delivery in Whitby.

This full-time, on-site position focuses on operational leadership and staff supervision within victim services. You will oversee crisis intervention and counseling while promoting a collaborative environment. The role includes managing service delivery, developing teams, and ensuring high-quality support for those affected by crime or trauma.

Key Responsibilities:

• Provide operational oversight of victim support and crisis intervention services

• Lead, mentor, and support multidisciplinary staff and volunteers

• Ensure compliance with organizational policies and confidentiality standards

• Maintain strong relationships with community organizations and funders

• Contribute to program planning and continuous improvement initiatives

Requirements:

• Degree in Social Service Work or related field

• Minimum five years of direct service experience

• Two years of supervisory experience

• Strong leadership and decision-making skills

• Valid Ontario driver's license and reliable transportation

Elevate victim services and enhance community partnerships as a leader at Victim Services of Durham Region in Whitby.
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