Wellness Navigator

Job Title:

Wellness Navigator (12 month contract)

Department: Newcomer Community Services

Reports To
:
Manager, Newcomer Community Services

Hours of Work: 8:30 a.m. – 4:30 p.m.

Final date to receive applications: October 16, 2026

The Wellness Navigator will assist individuals and families in accessing mental health, wellness, and community resources. Using anti-gender-based violence, Gender-Based Analysis Plus (GBA+), trauma-informed care, and equity-focused practices, the Wellness Navigator will work collaboratively with clients, volunteers, community organizations and colleagues to remove barriers to wellness and support individuals in achieving sustainable, positive outcomes.

The role requires excellent interpersonal skills, a comprehensive understanding of community systems, and a genuine passion for helping vulnerable populations reach their personal wellness goals.

The role is a combination of working at CDCD’s offices located in Ajax and Oshawa.

Community Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the quality of life for individuals, families and communities in Durham for over 55 years. We organize a variety of research, community development and social planning initiatives as well as administer and deliver front line social service programs. Please visit us d.org for more information.

• Using client-centered, anti-oppression, anti-racism, trauma-informed, gender-based analysis plus+ and strength-based approaches, build relationships and establish rapport with existing community partners, vendors, staff and volunteers.
• Maintain confidentiality and privacy protection measures for all community partners, vendors, staff, volunteers and clients
• Promote a high-functioning teamwork environment that is inclusive, harmonious, cooperative, efficient and productive.
• Participate in promoting a positive workplace culture through agency committee membership and departmental activities

• Develop and distribute promotional materials that are culturally inclusive and accessible (e.g., translated into multiple languages, plain language formats, and accessible formats for persons with disabilities).
• Foster client participation by addressing barriers such as language, childcare, transportation, and accessibility needs.
• Engage diverse community partners, including women’s organizations, LGBTQIA+ groups, disability advocacy organizations, and cultural associations.
• Regularly connect and follow up with newcomers, particularly those from equity-deserving groups, such as racialized communities, seniors, women fleeing violence, and individuals with disabilities, to promote wellness by sharing tailored information and referrals.
• Plan and conduct monthly Newcomer Wellness Check sessions with a trauma-informed, culturally responsive, and intersectional approach with youth, seniors and families.
• Organize culturally appropriate events that reflect the diverse lived experiences of newcomers and create safe, welcoming spaces for participation.
• Provide referrals to community supports and the Durham Welcome Centres with an awareness of systemic barriers that clients may face.
• Work collaboratively with the Volunteer Services Coordinator to identify volunteer support needs, recruit, train and coordinate volunteer involvement in Wellness Navigator activities and initiatives.

• Conduct intake assessments using an intersectional approach to identify clients’ unique needs, strengths, and systemic challenges.
• Develop and implement personalized wellness plans that consider diverse gender roles, caregiving responsibilities, and cultural…