Work Mode: On-site
Date Posted: 14 October 2026
Job Reference/: 552
Job Description / Role:To provide efficient administrative and operational support to the Counseling Unit, ensuring the smooth coordination of psychological counseling services, student appointments, records, communications, and daily office operations while maintaining a high level of confidentiality, professionalism, and sensitivity when dealing with students.
Key Responsibilities:- Coordinate and schedule psychological counseling appointments and maintain the Counseling Unit’s calendar.
- Receive and respond to student inquiries in a professional, welcoming, and sensitive manner.
- Provide administrative support to counselors in managing appointments, documentation, referrals, and follow-up activities.
- Maintain accurate and confidential administrative records and ensure that student information is handled in accordance with university policies and confidentiality requirements.
- Prepare correspondence, reports, forms, attendance records, and other administrative documents.
- Support the organization and coordination of counseling-related activities, workshops, awareness campaigns, and student programs.
- Maintain organized electronic and physical filing systems.
- Coordinate internal communications with relevant university departments when required.
- Assist with data collection, statistics, and routine reports related to Counseling Unit activities.
- Support the smooth day-to-day operation of the Counseling Unit and assist with other administrative tasks as assigned.
- Handle sensitive student interactions with professionalism, empathy, discretion, and respect.
Required:
- Minimum of 3 years of relevant administrative experience.
- Previous experience working in a student-facing or service-oriented environment is highly desirable.
- Experience handling confidential or sensitive information is preferred.
Education
Qualifications:
Bachelor’s degree in Psychology or Business Administration or any related field
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- High level of confidentiality, discretion, and professional ethics.
- Ability to communicate respectfully and sensitively with students from diverse backgrounds.
- Strong attention to detail and accuracy in administrative work.
- Ability to manage multiple tasks, appointments, and priorities effectively.
- Proficiency in Microsoft Office applications, particularly Word, Excel, Outlook, and PowerPoint.
- Ability to maintain accurate records and prepare basic reports and correspondence.
- Professional, approachable, patient, and service-oriented attitude.
- Ability to work independently as well as collaboratively with counselors and other university departments.
- Ability to remain calm and professional when dealing with sensitive or emotionally challenging situations.
- Willingness to learn and follow university procedures related to student support and confidentiality.
- Fluency in both Arabic and English.
Employment / Job Type: Full Time
Nationality: UAE National (Emiratisation)
About the Company:A private university in the UAE offering undergraduate and postgraduate programmes across engineering, business, health sciences, law, media, architecture and humanities. It combines teaching with research and community engagement, employing academic and administrative staff.
Company Industry: Education
Department /
Functional Area:
Counseling Unit
Closing Date: 30 December 2026
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